At Mountain Falls, your privacy is a top priority. When you shop with us, we collect only the necessary personal information to process your order and enhance your experience. This includes your name, address, and email.

We use secure systems powered by Shopify to protect your data, including SSL encryption and PCI-DSS compliance for payments. Your information is never sold or shared without your consent—except where required to fulfill orders or by law.

You can withdraw consent or access your information at any time by contacting us at michael@mountainfalls.co.za.

By visiting mountainfalls.co.za or making a purchase, you agree to our Terms of Service. This includes your responsibility to provide accurate info, follow local laws, and treat our site and team respectfully. We reserve the right to update products, pricing, or site content at any time.

We do our best to ensure accuracy and security, but your use of the site is at your own risk.

Once payment is received, deliveries take 3–5 days in Cape Town and 4–7 days for all other areas across South Africa.

Please ensure your delivery address is complete and that someone is available to receive the order.

Delivery rates are automatically calculated at checkout.